By Ender Jiang, CEO, Hiverlab
A lot of chatbots are being developed by organizations to automate communication processes. As technologies such as 3D scanning and motion capturing mature, Digital Human can enhance the AI chatbots to create better connections with the audience. Integrate virtual avatars with AI, and avatars will be trained to acquire proper behaviors through the conversations and data an organization can offer. Soon, organizations will have their own unique digital representatives, which function like a collective intelligence to realize massively scalable communication experiences.
Our smartphones and cameras are becoming more advanced with the latest computer vision algorithms, and this means that we all will have AR devices to provide ourselves daily convenience. We foresee more case studies built on the advanced mobile AR functions, to help staff gather spatial information, navigate through the environment, access digital information remotely, and conduct knowledge transformation anywhere. Specific examples can be augmented training for machine operations, and real-time AR indoor navigation. This technology is making us super human by breaking through our biological limitations.
Apart from the advanced mobile AR functions, wearable Mixed Reality devices such as HoloLens 2 will be launched globally from 2020 onwards. Such devices will free our hands in the MR experiences and make such solutions more intuitive and comfortable. Potential applications are remote training, onsite troubleshooting, live immersive communications, etc. MR will soon play an important role in our working environment, and becoming an integral part of our daily business operations.
Every decade, the G evaluation defines a series of disruptive innovation and great players in various industries. In the past few decades, the world has witnessed the evolution of analog voice (1G), digital voice (2G), mobile data (3G), and mobile broadband(4G). The year 2020 is the dawn of the age of 5G. As Singapore officially launches its 5G infrastructure in 2020, we foresee a series of PoC delivered in this coming year. Potential ground breaking applications can be remote operations (e.g. for ports, surgeries, etc.), VR/AR content streaming, collaborative robotics, IoT and big data analytics, cloud gaming entertainment, Digital Twin for Industry 4.0, etc. Organizations should seize the golden opportunities of digital transformation, and be the pioneers to market the innovative solutions based on 5G.
While the aforementioned trends are all interconnected, there is still a long way to go to create truly intuitive immersive experiences for everyone. We need to explore opportunities for wider and deeper system integration, that will support and assist those who wants to embrace these revolutionary technologies to complement their organisation’s success.