Communication is a vital key in logistics and supply chain management to ensure smooth and seamless operation. Not only between customers and suppliers, logistics leaders should encourage better communication amongst employees as well. How do you boost internal communication to improve company’s bottom line?
Technological advances have led to creation of a more competitive business environment than ever before. With the help of digital devices, managers can control and measure every movement internally within an organisation on a daily basis. However, technology alone cannot guarantee smooth and flourishing management. Rather, effective communication plays a crucial role in determining the success and failure of logistic companies.
Skilful communication is more than distributing data and information. Good communication means smooth transfer of knowledge and insights between managers and employees. It enables companies to tap into their fullest potential, while gaining higher returns altogether. If you want to level up your logistics companies’ communication and lead to greater success, here are five ways you can start performing within the organisation:
Socialise company’s vision and goals
For successful business outcome, every logistics company should socialise their business vision to the employees. Before demanding employees to give their best efforts towards achieving business goals, it is important to ensure that they understand your business objectives in the first place.
In order to work effectively, everyone in the organisation should be able to understand and fit in the company’s values. When hiring new people, you have to state clearly what your vision is during onboarding such that everyone will be on the same page.
Set scheduled communication
Staying up to date with the latest information is vital to keep communication flow going. As a leader, you need to set a schedule of regular and mandatory communication agendas, such as quarterly employee reviews, bi-monthly executive and managerial meetings, monthly newsletter, weekly conference calls, and daily reports.
Regular communication allows you access to more organised information, so you can save time finding them easily. Encourage habitual communication with your employees to work more efficiently, as they fully understand their job roles and responsibilities. This will enable lucrative business, as everyone can work on higher business priority.
Reduce redundant meetings
While you need to check on progress and operation regularly, there are times when you need to hold back from questioning everything to the employees. Rather than disrupting employee’s work to question on details of latest product shipment update, it is time you should turn to technology.
Nowadays, there are various free software tools available online to help you store data and information. Encourage your employees to take advantage of the software to update their workings and share them with others to keep them posted and they can access it without difficulty. By doing so, you can save more time thus eliminating the need for redundant meetings to talk about small trivial matters.
Smartphones have become crucial part of people’s life nowadays. As employees invest more time on their Smartphones, going mobile will be a smart strategy to improve internal communication.
Investing on mobile apps would prove beneficial to keep real-time update from employees and thus ensure smooth communication flow. Additionally, logistics companies can enable their employees to input the latest data without the hassle of logging into their computers.
This article was first published here.