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To address last-mile delivery needs, JD is testing the use of its autonomous delivery robots in Wuhan. JD has also been making preparations for drone delivery of medical supplies in China.

JD is turning to its advanced technology to reduce human to human contact during the coronavirus while ensuring normal operations of its logistics facilities and last-mile delivery. This is part of JD’s larger effort to leverage all of its available resources to provide support to society in this time of need.

JD’s automated warehouses are able to work 24/7 to meet the demand for daily necessities from Chinese consumers during the Spring Festival, especially now, when online shopping is believed to be the safest way to get goods while protecting from the coronavirus. The number of daily orders processed by these automated warehouses on average has increased from 600,000 to 1 million between January 24 to February 2.

JD’s automated fulfillment centers are also helping the company process incoming orders from across the country. JD operates automated warehouses, which are highly efficient fulfillment centers that integrate intelligent logistics technologies such as AI, deep learning, and image recognition, with over 70 varying degrees of automation, depending on need. The warehouses serve to increase efficiency and augment our highly capable workforce.

JD’s unmanned convenience store solution, the JDX Mart, is also offering consumers in Guilin, Shenzhen and Dongguan a seamless and contactless way to get their everyday convenience store products while reducing the risk of infection. Launched in 2017, JD’s unmanned convenience store solution enables consumers to enter the store by scanning a code, take the products they want to buy and exit without stopping at any checkout counter to make payment.

JD is a pioneer in developing autonomous delivery technologies, both to support its own business growth, especially in last-mile logistics, as well as to enable partners to increase efficiency.

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