Clothing retailer Takko Fashion has chosen to work with Hermes Fulfilment as its logistics partner. Hamburg-based distance selling service provider is now handling the warehousing and order picking of all the items shown on the Takko Fashion website. It is also providing financial and call centre services.
Until recently Takko Fashion clothing was sold exclusively through a network of physical retail stores. The company currently operates 1,850 stores, 1,100 of which are in Germany. A couple of weeks ago an online shop was set up as an additional distribution channel for the German market. The website sells Takko’s complete women’s and children’s collections and a range of men’s clothing. The plan is to gradually extend the scope of the online range, ultimately offering the same collections online and offline by autumn 2016 at the latest.
The holistic approach that encompasses both online and store based retail formats provides shoppers with an integrated user experience. For instance, an item ordered online from the Takko Fashion website can be shipped free of charge to any of the company’s German stores and paid for when it is picked up. Returned items can also be dropped off at these stores free of charge.