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Lack of alignment and collaboration between C-suite, IT teams and wider business holding back digital transformation

According to NTT Ltd.’s 2019 Digital Means Business Report, only 11 per cent of organisations are highly satisfied with those in charge of spearheading digital transformation, despite the fact that almost three-quarters of them are already underway on their journey.

Organisations worldwide are achieving some success with digital transformation, but there’s still a strong belief that this evolution requires radical, far-reaching changes to achieve success. This, when combined with a lack of strong transformational leadership and focus on the need to change people, is holding many companies back:

  • Some 71 per cent of organisations in the early stages of transformation still believe a complete restructuring of the business and operating model is the primary definition of digital transformation.
  • Only 49 per cent of respondents believe their leadership team has the right skills to manage the execution of digital transformation.
  • Lack of executive sponsorship or ownership is ranked as the top barrier to success.
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